what we can do for you

Start with one service and add others when the time comes. There are two of us, and because we work with modern tools, we can take on jobs companies would usually hire a whole agency for.

How we work

Our process

  1. Planning

    • Kick-off

      First we want to know what the site has to do and who it’s for. We ask about your customers, your competitors and what bothers you about your current site. Without that, we’d just be guessing.

    • Proposal

      Next you get a proposal with a fixed price and a schedule. The schedule also covers who supplies the copy and photos, and by when, because that’s what holds most projects up.

    • Structure

      We map out which pages the site needs and what goes on each one. That turns into simple wireframes, where things are easy to move around because nothing looks finished yet.

  2. Design

    • In the browser

      You don’t get the design as a set of pictures. You see it in the browser and click through it on your phone and your computer, and while it’s still a work in progress, changing direction is easy.

    • Feedback

      We go through the design together and you tell us what doesn’t feel right. We don’t count rounds of feedback, but we do ask for it all in one go, not one message a day.

  3. Build

    • Preview

      You can follow the whole build on a private preview link and watch the site take shape as we go. We also keep you posted on where we are and what’s next.

    • Content

      As soon as we have the copy and photos, they go straight into the pages. That way you judge the site on what will really be there, not on filler text.

    • Motion

      We only add motion where it explains something or points to what matters, and it must never slow the site down. Anyone who has reduced motion turned on in their settings sees the site without it.

  4. Launch

    • Testing

      Before launch we check the site on phones and computers in all the common browsers, and try it with a keyboard and a screen reader. We measure its speed and fix whatever slows it down.

    • Going live

      We set up the domain, hosting and a secure connection, then put the site live. If it replaces an old one, we redirect the old addresses to the new ones so you don’t lose your search rankings.

    • Handover

      You get every login and a short video that shows you where to change things. If you’d like us to look after the site on a monthly care plan, we take it on from launch day.

Questions about our services

Tell us what you need. A few sentences will do, or go straight to the quote brief, which asks about the specifics. If you already have a website, we can also start with a free video review that shows you in a few minutes what’s holding it back.

Within 24 hours we’ll come back to you with a price and an estimated timeline. If we click, we’ll arrange a call, go through the details and send you a proposal with a schedule. Nobody signs anything before that. The first consultation is free and there’s no obligation.

A smaller brochure site takes several weeks, a larger project several months. Once we’ve seen the brief we’ll give you a specific date, and we’ll stick to it.

When a deadline slips, it’s almost never because of the build. Usually we’re waiting for material: copy, photos, logins or sign-off inside your company. If you know the copy will be a struggle, tell us at the start. We can either write it for you or plan the schedule around it.

No. There are two ways to go about it, and both work.

If you have a logo, colours and typefaces, we build the site around them. If you have nothing, or just an old logo, we design the identity as part of the project. It’s priced as a separate item, but it all happens in one go, and the result hangs together better than a site bolted onto someone else’s identity.

The basics, yes, and we don’t charge extra for them. Every site we build has clean URLs, page titles and meta descriptions, structured data and a sitemap. If the new site replaces an old one, we redirect the old addresses to the new ones, so you don’t lose your search rankings or the links pointing to you.

What isn’t included is ongoing content work, keyword research and link building. That’s a separate service, because it takes months rather than weeks.

Talk to us